Shipping Policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Once your order has been prepared and dispatched, you will receive a shipping confirmation email with tracking details.

Orders are not shipped or delivered on weekends or holidays.

Delivery Time

Estimated delivery time is 6–12 days from dispatch.
Delivery times may vary depending on destination, carrier operations, and external factors beyond our control.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.
There are no additional handling or delivery fees at checkout.

Shipping Coverage

We ship to eligible destinations supported by our logistics partners.
Orders are delivered using standard shipping services to ensure reliable and consistent delivery.

Tracking Information

Once your order ships, tracking information will be provided via email.
Please allow time for tracking updates to appear after shipment confirmation.

Delivery Notes

Delivery times are estimates and may be affected by carrier delays, weather conditions, or peak shipping periods.
We appreciate your patience and understanding while your order is on the way.

Lost or Delayed Shipments

If your order appears delayed or tracking has not updated for an extended period, please contact our support team.
We will assist in reviewing the shipment status and help resolve delivery-related issues.

Contact

For shipping-related inquiries, please contact:
press@touchlandussale.com